Smart Ring Video Doorbell Pro

10 reviews for Smart Ring Video Doorbell Pro

1. 

   5 out of 5

   AdoreInVegas – January 18, 2020:

   Your browser does not support HTML5 video.

    I heard so many people in my neighborhood talking about the Ring Doorbell; after I saw the video images and sound, I was sold. Everything, and I do mean EVERYTHING (well, except the drill) you need to install & set up your Ring is included in the box. I was worried about needing someone with electrical skills to help me get it done, but the directions are so clear and easy to follow, you will amaze yourself at how easy it is to set it up. It works perfectly. The only time it did not work was when I had to reboot my modem, but my regular doorbell rang without missing a beat. I no longer want to be without my Ring and have purchased the Ring Floodlights to secure the rest of my home. The best part? Me being 20 miles across town, my phone alerting me to motion at my door and being able to SEE who was there and TALK to that person – they had no idea I was not at home. My daughters have the app and access to their phones also so we are all connected and watchful. What an awesome invention!!

2. 

   5 out of 5

   Joseph G – January 23, 2020:

   This was my second Ring Video Pro and first Echo Show. I bought a second Ring Pro for my side door after loving the one that was installed on my front door. Coupled with the Echo Show makes this a no brainer. It is great being able to go “Alexa, show me the front/side door”, and then having the live feed of the Ring show up next to my bed.Now, some people may complain about the cloud service, but I don’t find it being an issue. The $3 a month per device, or $10 a month for unlimited devices is not a bad deal. This is especially true if you go with a Protected by Ring Alarm system. What other company can give you professional alarm monitoring with video cloud storage for $10 a month?Also, note that this is the Ring Video Pro; pay special attention to the “Pro” in the word there. This doorbell must be hardwired, and a transformer capable of delivering the proper voltage must also be installed. I would recommend professional installation, but it isn’t required if you are comfortable working with low voltage wiring, basic electricity and own the proper tools. I’ve noticed a lot of the negative reviews seem to be from individuals that tried to install the device themselves without the proper skill level or tools. I myself had to install a new transformer that was able to deliver the needed power to two Ring Video Pros.I also had to adjust the motion zones and motion sensitivity on both of my doorbells. This was simply a trial and error process, but in the end it was worth it; this is a must if you live on a busy road and your Ring can see the road.

3. 

   5 out of 5

   Tigger – April 17, 2020:

   On my 3rd unit and still not working.1st one kinda worked, could not find any wifi networks, support said to return.2nd unit would not even connect to the app, just kept spinning. Support said to return.Replaced transformer with new one from Lowes to ensure correct voltage.3rd unit doesn’t even light up at all, seriously getting tired, really wanted to use this product.Goods news is my old doorbell works better than ever.UPDATE:After spend time with support, which is really good I might add, we managed to get the device working, it’s working great so far!!UPDATE 2:The uses for this device just keep growing, just this morning we had motion by the front door, we had forgotten to place some items out for collection, and thanks to the alert we caught the attention of the pickup person as they were leaving and brought the items outside thereby saving everyone time and effort.Amazing to see how many people come up to your front door while you are away!

4. 

   5 out of 5

   P. Mooter – May 22, 2020:

   Wow…where do I begin?This is a good product that has the potential to be GREAT!I will say that this is the 2nd one I purchased as I had to return the 1st one. (The 1st one was purchased on Amazon through E Zone Electronics and they have been great to work with!)So, 1st off let me say this. I believe the reason the 1st one didn’t work was because of a setting on my Netgear C7000 modem/router. It’s called BeamForming – BFE and BFR. Once I turned that off, the 2nd Ring Pro connected almost flawlessly. So keep that in mind.So I don’t really have anything additional to say about this as the other reviewers have done a great job of that. It’s a good product, professionally packaged (reminded me of how Apple packs things). It included a very usable screw driver and drill bit (used for drilling into cement or brick).Instructions were GREAT! and overall the experience (the 2nd one) was great!So, do your homework 1st before ordering:1: MEASURE the voltage AT the doorbell. Just loosen the screws on your doorbell, put a voltage meter on it (set for AC) and you NEED to have 16v to 24v. If you don’t have it…replace your transformer. (I did.)2: MEASURE the wifi signal strength at the doorbell. Take your phone, download any of the free wifi SPEEDTEST tools (I use Ookla) and make sure you have good signal strength. How much? According to Ring only 2 MBs up and down. I have 65 Megs right at the doorbell and the video quality is excellent but the audio is poor. Very quiet and choppy.3: I’m having an issue which I’m hoping is just a setting, but when you push the button to ring the doorbell, it only rings on our phone and doesn’t actually ring the old doorbell. (See pic)So in a nutshell there you have it. Is it worth $200? Welllll….yeah, for now, it’s okay. Hopefully soon it’ll start to go down as I would love to purchase one for my daughter’s house.PS: I included a picture of the camera right after I installed it. Also I included one of my OLD door bell (Buzzer actually)

5. 

   5 out of 5

   S. Sherman – June 18, 2020:

   UPDATE: Ring did something with a new firmware patch that has fixed the night vision problem for me. It works perfectly now. Updating my rating accordingly.When I first got this I was thrilled. The picture quality was clear, colorful, and above and beyond what I expected and installation was super easy. The app works great and itemizes each motion event and doorbell ring in a way that makes it very easy to navigate. The problem occured after the first night of it being installed when it went into night mode. At this point it uses infrared to display a black and white picture. Unfortunately, it doesn’t come out of night mode during the day. The picture is constantly black and white and low res. I have to either reset the breaker or reboot the Ring to get it back to color and hi res and that only lasts until it goes into night mode again. This is a known issue for Ring and apparently a problem for users with a larger porch overhang. If you Google the problem, you will see many reddit posts about this problem. A lot of them say that Ring is aware of the problem, it’s a firmware issue, and Ring is working on fixing it. Many of these posts are over a year old. I still use the Ring, because I know I’m less likely to be burglarized with it there, but if I was burglarized, the video would be virtually useless. I guess there’s no use in their subscription. You’ll likely see someone respond to this saying that they can help by increasing the contrast, but if you look that up you’ll see many people that say that doesn’t work either. It’s too bad because if this thing had worked properly I would give it five stars, but it doesn’t.

6. 

   5 out of 5

   C. Cox – August 22, 2020:

   We just got a second home and I night before last this ring did phenomenal for us; suspicious characters came up to our door where one of our Amazon packages was still there And slit open the package; fortunately they were distracted by something and left. They did not ring our doorbell but the video captured them at our door and walking up from the street. I posted it to the Ring neighborhood and found out that others in the neighborhood ( which is far encompassing) had seen these people and one of them was caring a hatchet. For those of you that worried that the three dollars a month is too much, I have to ask how much is your safety worth? I sent clear videos to the police department after they asked us to document it and send them the videos. It would be fantastic if RING Would supply police departments with the results especially of suspicious characters or acts Of theft, violence etc. We wouldn’t trade our RING for anything.One slight drawback is that we get traffic motion especially if cars are speeding but then we have a pretty wide range so that we can see the entire front of our house.I also note that the Wi-Fi signal which we have an excellent router doesn’t always tell you when it’s happening— it’s almost like a slight delay. That said, if someone waits around at the door we answer it even when we’re in another city/state.The Alexa that they are talking about is actually a spot for a video thing I wish it worked with our Echo or Echo Dot so if we couldn’t respond to them Alexa could and maybe even scare some person in middle of night who doesn’t ring the doorbell off. LOLCan also share your ring info videos with family so that they can monitor it for you when you can’t. They can see a live version, any alerts that have been there and also the neighborhood Reports. A win-win situation.

7. 

   5 out of 5

   EveryoneIsAnotherYou – September 5, 2020:

   I love my doorbell cam, and the fact it came with mounting wedges to tilt it both up/down and away/toward my door. Image quality is excellent and notifications are near instantaneous on my 5GHz network with the lightweight “Rapid Ring” app installed on my iPhone.I’m also thrilled that Ring offers a PoE Ethernet-enabled camera. This is a huge benefit to people who run multiple or remote cameras, because PoE simplifies providing both power and a stable hardwired Internet connection to devices. These cameras get their power from either the provided PoE Ethernet injector or from your PoE router. Not only that, you can choose whether they communicate over Ethernet or WiFi—you have options here, which is great. I run 6 Ring cameras, four of which use PoE, and this helps keep my cameras stable, fast, and not contesting my WiFi network with their video recordings and frequent snapshots.Things I like:- Ring app is easy to use and the ecosystem of Ring gadgets is the broadest of all- Ring cameras can optionally share a small portion of bandwidth with neighbors’ Ring devices that may have a weak signal (community safety net to help keep more devices online with strong WiFi signal)- Ring Chime Pros can provide motion alerts as well as extend you cameras’ WiFi range- Ring Doorbell Pro and Elite options are excellent- Cameras and devices can be linked, so if your Ring mailbox sensor detects mail delivery, both your driveway cameras can start recording in case that delivery is actually a mail thief—superb linking integration between devices- HD and HDR picture quality is excellent is daylight and decent at nightThings that could be improved:- 4K resolution is needed to identify license plate numbers and facial features better; HD simply isn’t enough to do that except in bright daylight and with good luck of the subject’s placement- Native HomeKit integration has been promised for years but never delivered; however, you can implement HOOBS aka HomeBridge device to fake Apple HomeKit integration- Night time vision could be betterOverall, I’m very happy with the ring ecosystem, and I think it’s a great investment for security around your property. Be sure to download both the Ring app as well as the Rapid Ring app, which is a lighter weight and faster application for handling instant notifications of motion or doorbell rings. The ring service is also incredibly affordable, at only about $10 per month for as many devices as you have at your home for 60 days of recording history.Overall, I think ring has done an excellent job of creating a broad variety of devices, making them easy to set up the first time around, and giving homeowners options with specialized devices like this PoE camera and the mailbox sensor.

8. 

   5 out of 5

   Ring Neighbor Support – September 17, 2020:

   The ring pro was very fun while it lasted. It was a little laggy most of the time, but overall worked as advertised. The phone app and cloud service are decent. Less than two months past the one year mark (warranty period…) it just died. We reset it by disconnecting power for a while and it came back up, until you pressed the button, then it died again. I called tech support and they said it was out of warranty and we’d have to purchase a new doorbell, that it was a “known issue”. Tech support actually said “known issue” for the doorbells dying like this! I asked her if I was supposed to buy another $250 because of a known issue and she said yes! It’s been over a month since I sent my last email to tech support and nothing. I’d call again, but at this time, why bother, by them ignoring my inquiries I figure they feel they have gotten my money so they will just ask for more or be content with me not pestering them. So… they are pretty much out of a customer. You can get the protection plan for $100/year, but either it wasn’t around or I wasn’t told about that plan when I made my purchase. If you are paying the $30 for cloud service, what’s another $70 for the year? If they had offered some kind of discount for the new doorbell, or retro’d the protection plan that would have been great, but I’m not buying another $250 doorbell after 14 months and slapping another $100 on top of that. If you get the doorbell, get the protection plan and you should be happy. We had some good laughs with this product, but support has left me wanting.*************UPDATE************************After several rounds with Ring, they did replace the doorbell and also recommended that I transformer be replaced. I finally go a hold of someone in support who knew their stuff and told me the transformer was probably the reason it went out in the first place, because of insufficient power, being used during an update, or some doomsday scenario (for the doorbell). So…. < $20 for a transformer and new doorbell later, we are back in business. I purchased the protection plan so the doorbell is now covered and I'm happy. It was just a pain in the butt to get ring to the point of replacing the doorbell, but thank you, Ring.

9. 

   5 out of 5

   Robert – September 18, 2020:

   Your browser does not support HTML5 video.

    so glad i bought this i have other cameras around my house however they are old school and record on a DVR however its a pain because i always have to reconfigure on my phone so this is much much better

10. 

    5 out of 5

    Ring Neighbor Support – September 18, 2020:

    Not sure what the problem is. We just bought it a few days ago and already had a cable tech come out to check my wifi. And he fixed whatever minor issue we was having which was more with an app on my tv. But the problem we having with the ring is that alot of times we not getting any alerts. We going for hours without any type of motion when theres always motion around here and alot of delayed action. I really hope i figure this problem out but so far it not worth the hype.***UPDATE*** well it still has a big delay. Again i dont know what i have to do with my wifi and if your somewhere withoit wifi your definitely not gonna see anything.***2nd UPDATE*** After talking to the RING tech who was SUPER helpful, patient and made sure we recorded myself to test it until we got it right he stayed on the phone and helped me figure out what ever we needed to fix. Its working good now and i purchesed the basic plan for $3 which holds your recordings for 6mons. And you can preview the whole day so im happy with it now 😉